FAQ

Karlák – maximum quiet and privacy, great acoustics, and a fully equipped room including pro instruments. The room is on level -1, accessed by stairs, and is not wheelchair accessible.

Žižkov – pro gear, solid acoustics, and a budget-friendly price. The rehearsal rooms are on level -2, accessed by stairs, and are not wheelchair accessible.

All our rooms are self-service and without a receptionist.

For more information, email us at info@riton.cz

Simply and only via the online booking system. Choose your room, day, and time, then proceed to payment.

Before your first booking, you’ll need to register and confirm the activation link sent to your email.
Bookings by email or phone are not possible.

Payment is made right when you make the reservation: bank card, Apple Pay, Google Pay, or PayPal.

We don’t accept cash on site – the rooms are self-service and there’s no receptionist.

If your bank doesn’t accept your card (e.g., cards from non-EU banks), try:

• paying via PayPal (it’s one of the options)
• transferring funds to Revolut and paying online from there
• asking a friend or your hotel reception to complete the payment for you (you can settle in cash between yourselves).

We don’t accept cash on site – the rooms are self-service and there’s no reception desk.

First, make sure you’re entering the code into the correct field directly under the cart with your selected bookings – not into your profile.

To activate the discount code, confirm it by clicking the arrow next to the field where you enter the code.

If you don’t complete the booking, the slot usually frees up immediately, and no later than within 15 minutes.

 If the payment was interrupted or your connection dropped, the slot may remain occupied longer. In that case, please email us at info@riton.cz.

If you cancel your booking more than 24 hours in advance, you’ll receive a 100% refund. If you cancel less than 24 hours before the start time, the refund will be reduced by 50%.
Your payment will be converted into credits, which you can use for your next booking.
 
1. Log in to your user account.
 
2. Click on my bookings in details of your user account. 
 
3. Then select the reservation and click the appropriate button (change or cancel booking).
The payment for the current booking will be converted into credits, which you can use toward your next payment.

All our rooms have Wi-Fi. You’ll find the login details in the confirmation email after you pay for your booking.

The connection may not always be perfectly stable and we can’t guarantee 100% uptime. Please prepare any materials you need for your rehearsal in an offline version as a backup.

If you want to take photos or record videos for private use while you’re playing, absolutely – go for it! We’ll even be happy if you share it publicly and tag us on Facebook or Instagram.

Just a heads-up: if you want to create footage for commercial purposes at our place, you need usage rights from Riton.cz. In that case, please email us at info@riton.cz and we’ll agree on the licence terms.